Shipping & Delivery

At Litzelle.com, we are dedicated to providing a smooth and reliable shipping experience for all our customers. We offer free standard shipping on all orders within the UK. Below are the details regarding our shipping and delivery process.

Handling Time
Once your order is placed, we aim to process and prepare it for shipment within 0-2 business days. During this time, your order is carefully packed and prepared for dispatch.

Transit Time
After your order has been processed and shipped, delivery typically takes 3-5 business days to reach your UK address. Please note that delivery times may vary depending on your location and any external factors such as weather or postal service delays.

Shipping Cost
We offer free standard shipping on all orders within the UK. There are no additional charges for standard delivery.

Shipping Locations
At this time, we only ship to addresses within the United Kingdom. We do not offer international shipping.

Order Cancellation
If you need to cancel your order, please contact our customer service team at support@litzelle.com within 12 hours of placing your order. Once an order has been processed or shipped, we are unable to cancel it. In such cases, you can proceed with our return process after receiving your order.

Address Changes
If you need to update your shipping address, please notify us at support@litzelle.com within 12 hours of placing your order. Once your order has been processed or shipped, we are unable to modify the address.

Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number. Use this tracking number to monitor the status and progress of your delivery.

Delivery Issues
If you experience any issues with your delivery, such as delays or receiving incorrect items, please contact our customer support team at support@litzelle.com, and we will assist you promptly.

Contact Us
If you have any further questions regarding our shipping policy, feel free to reach out to us at:

Email: support@litzelle.com
Phone: +44 7457 412706
Address: 146A High St, Sevenoaks TN13 1XE, UK

Business Hours:
Monday - Friday: 9 AM - 5 PM (UK Time)

We are committed to ensuring your order is delivered efficiently and on time. Thank you for choosing Litzelle.com for your fashion needs!